FAQS – Ukfoam
Call for support: 042 111 UKFOAM ( 853-626)
Call for support: 042 111 UKFOAM ( 853-626)
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How much sleep does the average person need?

 The average person needs 7-8 hours of sleep every night, but it varies for every person. Some people may need as much as 10 hours a night and others need much less.

 

What size mattress is suitable for a couple?

Couples ideally need a King or a Queen size mattress for free, easy movement. However, we recommend that you visit your nearest Uk Foam dealer with your partner to select a mattress size that is ideal for you.

 

What if I have questions about your products?

We’re happy to answer your questions. Call us at 042 111 853 626 / 923217607772 to talk to one of our representatives.

How do I care for my mattress?

Your mattress comes with a set of care instructions. These care instructions are mentioned on your mattress label and warranty card. Follow these care instructions to increase the life of your mattress.

Do I need to set up an account to place an order?

Creating an account on uk foam  is not obligatory. You can use a guest account to checkout without registering. However, an account on our website gives you access to the following benefits:

  • Manage your account details, track your order status.

  • Save your shipping details for future purchases and a faster shopping experience

  • Keep track of your past purchases

  • Be informed about our latest stock, special online promotions and discounts!

How do I place an order?

Orders can be placed as a registered user or even as a guest. On any product page, select your mattress/size choices (if applicable), choose quantity and then press the “Order / Book it now” button. This will open up your shopping cart where you may choose to continue shopping, or head on to checkout. On the checkout page, you may add or confirm your personal and shipping information email address contact no, and review your order before selecting “continue to shipping this will open up your select payment options, enter any discount vouchers (if applicable) and review your order before selecting “Complete order.

How do I know if ukfoam.com.pk has received my order?

  • After you place your order on the website, you will receive an conformation email from info@ukfoam.com.pk to confirm that your order has been placed. This will not, however, indicate that the order has been shipped. That information may be confirmed under “My Orders” in your account dashboard.

  • If you’re not a Preferred Customer, then you may call our Customer Care Representative with your Order No for your required in

 

How long will it take for my order to be delivered?

All orders will be delivered by our courier service / dealer providers within 5-7 working days in Pakistan. If your order has not been delivered in the specified time, please contact our Customer Care Service 111 852 626 / 923217607772 .

 

What kind of payment methods do you accept?

Currently, the following payment methods are accepted:

Cash on Delivery


This option is available for customers throughout Pakistan. Using this option, you can pay cash to the delivery agent upon receipt of your order. Please ensure that you have the exact amount at hand since our delivery agents do not carry change/petty cash.

Can I get a custom-made mattress for myself?

we do offer custom-made mattresses to our customers. to get the mattress most suited to your needs.

 

I have a comment/suggestion regarding your product/service.

We highly value any and all feedback from our customers and fans! Please don’t hesitate in contacting our Customer Care with your comments and suggestions. You can call us to record your response or write us your complaine at contact us.